PNM helps individuals find the tools to navigate COVID-19 help

We’re all in this together.

We don’t just keep the power on, we want to help you power on.

Federal aid

For information about what the federal government is doing to aid families and businesses during the pandemic, please visit https://www.usa.gov/coronavirus.

Money and Taxes

Education

Scams and Fraud

Benefits and Grants

Housing

State information _____________

New Mexico

New Mexico Department of Health COVID-19 Dashboard

New Mexico Department of Health COVID-19

New Mexico Phone App for Behavioral Health Support

New Mexico From the Frontline

New Mexico Information for Individuals Experiencing Financial Hardships

Albuquerque

City of Albuquerque Free Wireless Internet Access 

Counties

 

​​New Mexico

Bernalillo County
https://www.bernco.gov/default.aspx
Bernalillo Co COVID https://www.bernco.gov/coronavirus

Bernalillo County Health Safety

https://www.bernco.gov/

Grant County

https://grantcountynm.gov/

Grant County COVID-19 Operations

https://grantcountynm.gov/

Lincoln County https://www.lincolncountynm.gov/

Lincoln County COVID-19 Info

https://www.lincolncountynm.gov/

Luna County http://www.lunacountynm.us/

Luna County Health Department

http://www.lunacountynm.us/

Otero County https://co.otero.nm.us/

Otero County COVID-19 Info

https://co.otero.nm.us/381/COVID

Sandoval County https://www.sandovalcountynm.gov/

Sandoval County Updates

www.sandovalcountynm.gov/

Sandoval Community Services

http://www.sandovalcountynm.gov/

Sandoval County Free Meals for kids

www.sandovalcountynm.gov/

Sandoval County Shopping Info

www.sandovalcountynm.gov/

San Juan County

https://www.sjcounty.net/

San Juan County COVID

https://www.sjcounty.net/

Santa Fe County https://www.santafecountynm.gov/

Santa Fe County COVID-19 Plan

https://go.boarddocs.com/

Santa Fe County COVID-19 Info

https://www.santafecountynm.gov/

Santa Fe all together

https://www.alltogethersantafe.org/

San Miguel County

http://co.sanmiguel.nm.us/

San Miguel County COVID-19 Info

http://co.sanmiguel.nm.us/

Unemployment benefits

​New Mexico

​Unemployment info for an individual

https://www.dws.state.nm.us/en-us/Unemployment

Financial support

PNM Good Neighbor Fund Bill Help

The PNM Good Neighbor Fund is paying funds toward PNM energy bills for low-income families by calling (505) 967-8045. Due to recent financial impacts, business closures, reduced work hours and/or unemployment related to COVID-19, some may now find themselves eligible to receive bill help.

The biggest help is to apply for assistance through the Department of Human Services for Low Income Home Energy Assistance Program (LIHEAP). Once approved for LIHEAP, you can contact the PNM Good Neighbor Fund directly at 844-378-5792 or call us directly at 888-DIAL-PNM for additional financial assistance of up to $150 toward your their bill. If you don't qualify for low income assistance, we encourage you to still contact us at 888-DIAL-PNM to discuss payment arrangements to help during any possible financial hardship.

Emotional support
 

 

​New Mexico

​The New Mexico Crisis and Access Line support individuals and communities. Counselors are available to listen to and support you 24/7 at (888) 662-7474

National Suicide Prevention Hotline 1-800-273-8255

National Family Violence Hotline 1-800-799-7233

The Substance Abuse and Mental Health Administration's (SAMHSA) Disaster Distress Helpline at 1-800-985-5990 (or text TalkWithUs to 66746) provides 24/7, 365-day-a-year crisis counseling and support.

​New Mexico Health and Human Services

https://www.hsd.state.nm.us/

Family and medical leave act

FMLA allows eligible employees to take up to 12 weeks of job-protected leave every 12 months (on a rolling basis). FMLA does not provide pay while absent from work, but employees may receive pay through PTO or Short Term Illness (STI) while out due to a qualifying reason.

Eligibility and requirements

You may be eligible for FMLA leave if any of the following occur:

You must meet the following requirements:

Apply for FMLA

FMLA is administered and approved by Prudential.

Have the following information handy when calling:

o Personal information – Name, address, phone number, employee identification number and job title

o Illness/serious health condition/injury information – Last day worked and the nature of the illness/injury, how, when and where the injury occurred and when the leave began/will begin

o Physician information – Name, address, phone number and fax number for each treating physician

Stay at home to stay safe

​New Mexico

The New Mexico Department of Health has guidelines on how to stay safe at home. See this link:

https://cv.nmhealth.org/

12 places in your home to clean to prevent the spread of COVID19

New Mexico Health Department Video: How to Make a Mask

PNM Safety Tips for Households with Multiple Essential Employees

Childcare

​New Mexico

​To find help with affordable childcare, call 1-800-691-9067 or visit this link http://www.newmexicokids.org/

School Resources

​New Mexico

​Albuquerque Public Schools

https://www.aps.edu/news/coronavirus

​Rio Rancho Schools

https://www.rrps.net/

​Los Lunas Schools

http://www.llschools.net/

Belen Schools

https://www.beleneagles.org/

Santa Fe Public Schools

https://www.sfps.info/

Farmington Schools

https://district.fms.k12.nm.us/

Gallup McKinley Schools

https://www.gmcs.org/

Native American aid

Information about different New Mexico tribes and pueblos resources that can support during the pandemic can be found here:

FEMA assistance for tribal gov: https://www.fema.gov/news-release/2020/03/26/coronavirus-covid-19-fema-assistance-tribal-governments

Isleta Pueblo https://www.isletapueblo.com/covid-19/

Laguna Pueblo https://www.lagunapueblo-nsn.gov/COVID-19.aspx

CNM Native American Resources https://www.cnm.edu/cnm-community/community-resources/native-american

Navajo Nation http://www.ndoh.navajo-nsn.gov/COVID-19

Jicarilla Service Unit https://www.ihs.gov/albuquerque/healthcarefacilities/jicarilla/

Aid for homecare workers

Domestic Workers is providing $400 in emergency assistance for qualifying home care workers, nannies, and house cleaners experiencing financial hardship due to the COVID-19 pandemic, allowing these workers to stay home and stay safe https://domesticworkers.org/coronavirus-care-fund.

Food assistance resources

 

​New Mexico

The State of New Mexico has a Food Access hotline for seniors and ADA citizens. 1-800-432-2080

Meal sites for children statewide can be found at this link https://www.newmexico.gov/education/meal-sites-for-children/

​Grocery store hours for seniors and at-risk citizens

Restaurants and delivery service


​New Mexico

​New Mexico State government has restricted restaurant services to take-out or curbside services only. Some restaurants participate in delivery services In Santa Fe, call Dashing Delivery at (505) 983-3274

​In Albuquerque, order delivery from Door Dash online at https://www.doordash.com/food-delivery/albuquerque-nm-restaurants/

Pledge from internet providers and telecommunications companies

· Will not terminate service to any residential or small business customers because of their inability to pay their bills due to the coronavirus pandemic

· Will waive late fees that any residential or small business customers incur because of economic circumstances related to the coronavirus epidemic

· Will open Wi-Fi hotspots to any American who needs them

​New Mexico

If your internet or cell service is terminated and you need assistance contacting your provider, call the NM COVID-19 hotline at 1-833-551-0518

COVID-19 health info

​New Mexico

​New Mexico COVID-19 Current Data

https://cv.nmhealth.org/

​Latest News and Updates

https://cv.nmhealth.org/newsroom/

FAQs

https://cv.nmhealth.org/faq/

​Public Health Order FAQs

https://www.dps.nm.gov/index.php/

City of Albuquerque Coronavirus Data Hub

https://coronavirus-response-albuquerque-cabq.hub.arcgis.com/

Volunteer

 

​New Mexico

​I want to volunteer to help a healthcare worker with support such as pet sitting, childcare, cooking, or cleaning during the pandemic.
https://coronacarenm.com/

Updated last April 28, 2020 12:50pm