PNM helps individuals find the tools to navigate COVID-19 help

We’re all in this together.

We don’t just keep the power on, we want to help you power on.

Federal aid

For information about what the federal government is doing to aid families and businesses during the pandemic, please visit

Money and Taxes


Scams and Fraud

Benefits and Grants


State information _____________

New Mexico

New Mexico Department of Health COVID-19 Dashboard

New Mexico Department of Health COVID-19

New Mexico Phone App for Behavioral Health Support

New Mexico From the Frontline

New Mexico Information for Individuals Experiencing Financial Hardships


City of Albuquerque Free Wireless Internet Access 



​​New Mexico

Bernalillo County
Bernalillo Co COVID

Bernalillo County Health Safety

Grant County

Grant County COVID-19 Operations

Lincoln County

Lincoln County COVID-19 Info

Luna County

Luna County Health Department

Otero County

Otero County COVID-19 Info

Sandoval County

Sandoval County Updates

Sandoval Community Services

Sandoval County Free Meals for kids

Sandoval County Shopping Info

San Juan County

San Juan County COVID

Santa Fe County

Santa Fe County COVID-19 Plan

Santa Fe County COVID-19 Info

Santa Fe all together

San Miguel County

San Miguel County COVID-19 Info

Unemployment benefits

​New Mexico

​Unemployment info for an individual

Financial support

PNM Good Neighbor Fund Bill Help

The PNM Good Neighbor Fund is paying funds toward PNM energy bills for low-income families by calling (505) 967-8045. Due to recent financial impacts, business closures, reduced work hours and/or unemployment related to COVID-19, some may now find themselves eligible to receive bill help.

The biggest help is to apply for assistance through the Department of Human Services for Low Income Home Energy Assistance Program (LIHEAP). Once approved for LIHEAP, you can contact the PNM Good Neighbor Fund directly at 844-378-5792 or call us directly at 888-DIAL-PNM for additional financial assistance of up to $150 toward your their bill. If you don't qualify for low income assistance, we encourage you to still contact us at 888-DIAL-PNM to discuss payment arrangements to help during any possible financial hardship.

Emotional support


​New Mexico

​The New Mexico Crisis and Access Line support individuals and communities. Counselors are available to listen to and support you 24/7 at (888) 662-7474

National Suicide Prevention Hotline 1-800-273-8255

National Family Violence Hotline 1-800-799-7233

The Substance Abuse and Mental Health Administration's (SAMHSA) Disaster Distress Helpline at 1-800-985-5990 (or text TalkWithUs to 66746) provides 24/7, 365-day-a-year crisis counseling and support.

​New Mexico Health and Human Services

Family and medical leave act

FMLA allows eligible employees to take up to 12 weeks of job-protected leave every 12 months (on a rolling basis). FMLA does not provide pay while absent from work, but employees may receive pay through PTO or Short Term Illness (STI) while out due to a qualifying reason.

Eligibility and requirements

You may be eligible for FMLA leave if any of the following occur:

You must meet the following requirements:

Apply for FMLA

FMLA is administered and approved by Prudential.

Have the following information handy when calling:

o Personal information – Name, address, phone number, employee identification number and job title

o Illness/serious health condition/injury information – Last day worked and the nature of the illness/injury, how, when and where the injury occurred and when the leave began/will begin

o Physician information – Name, address, phone number and fax number for each treating physician

Stay at home to stay safe

​New Mexico

The New Mexico Department of Health has guidelines on how to stay safe at home. See this link:

12 places in your home to clean to prevent the spread of COVID19

New Mexico Health Department Video: How to Make a Mask

PNM Safety Tips for Households with Multiple Essential Employees


​New Mexico

​To find help with affordable childcare, call 1-800-691-9067 or visit this link

School Resources

​New Mexico

​Albuquerque Public Schools

​Rio Rancho Schools

​Los Lunas Schools

Belen Schools

Santa Fe Public Schools

Farmington Schools

Gallup McKinley Schools

Native American aid

Information about different New Mexico tribes and pueblos resources that can support during the pandemic can be found here:

FEMA assistance for tribal gov:

Isleta Pueblo

Laguna Pueblo

CNM Native American Resources

Navajo Nation

Jicarilla Service Unit

Aid for homecare workers

Domestic Workers is providing $400 in emergency assistance for qualifying home care workers, nannies, and house cleaners experiencing financial hardship due to the COVID-19 pandemic, allowing these workers to stay home and stay safe

Food assistance resources


​New Mexico

The State of New Mexico has a Food Access hotline for seniors and ADA citizens. 1-800-432-2080

Meal sites for children statewide can be found at this link

​Grocery store hours for seniors and at-risk citizens

Restaurants and delivery service

​New Mexico

​New Mexico State government has restricted restaurant services to take-out or curbside services only. Some restaurants participate in delivery services In Santa Fe, call Dashing Delivery at (505) 983-3274

​In Albuquerque, order delivery from Door Dash online at

Pledge from internet providers and telecommunications companies

· Will not terminate service to any residential or small business customers because of their inability to pay their bills due to the coronavirus pandemic

· Will waive late fees that any residential or small business customers incur because of economic circumstances related to the coronavirus epidemic

· Will open Wi-Fi hotspots to any American who needs them

​New Mexico

If your internet or cell service is terminated and you need assistance contacting your provider, call the NM COVID-19 hotline at 1-833-551-0518

COVID-19 health info

​New Mexico

​New Mexico COVID-19 Current Data

​Latest News and Updates


​Public Health Order FAQs

City of Albuquerque Coronavirus Data Hub



​New Mexico

​I want to volunteer to help a healthcare worker with support such as pet sitting, childcare, cooking, or cleaning during the pandemic.

Updated last April 28, 2020 12:50pm