Get help paying your PNM bill

We know keeping up with several bills can be challenging, especially during the COVID-19 pandemic. That’s why PNM offers various programs to help you get caught up on your electric bill and avoid a disconnection.

Review the eligibility guidelines below and apply with this one application to see if you can receive assistance from three different PNM programs (PNM Good Neighbor Fund, PNM COVID Relief Assistance, State of New Mexico Emergency Rental Assistance Program)

Please have the following prior to applying:

  • Proof of all household income for all adults living in the home, including the account holder, or a copy of your LIHEAP approval received in the last year.
  • If there is no income for any adult, please apply for LIHEAP or call the New Mexico Human Service Customer Service, toll free, at 800-283-4465. Once you're approved, the approval letter will need to be provided with your PNM assistance application.
  • ID's for the account holder, all adults, and children in the home.

Applications will be processed within 3 to 5 business days.


To learn more about other financial assistance programs to help reduce your PNM bill, visit PNM.com/getting-help-gnf.